Not Just "Steam Cleaning." 
A Total Restoration System

Most cleaners just push dirt around with soapy water. At Maid VIP, our vetted independent pros use the Hot Water Extraction method recommended by carpet manufacturers to actually remove the soil from the base of the fibers.

The "Thousand Oaks Hard Water" Problem (And How We Solve It)

Local tap water in the Conejo Valley is mineral-heavy, which can leave carpets feeling "crunchy" if used for cleaning. ​The industrial truck-mounted units used by the pros are equipped with industrial water softeners. Softened water allows our cleaning agents to work at 100% efficiency and leaves your carpet fibers soft and fluffy, not stiff.

Your Carpet is a 300lb Air Filter

Just like your HVAC filter, your carpet traps airborne pollutants—dust, pollen, skin cells, and wildfire ash. It keeps them out of the air you breathe... until it gets full. Once that filter is overloaded, simply walking across the room releases those allergens back into the air, triggering the "Conejo Valley Cough" and respiratory issues.

Our vetted pros don't just wash the fibers; they empty the filter. Vacuuming only removes the top layer. Using 230°F Thermal Extraction kills dust mites on contact and flushes out the microscopic particulates hidden deep in the pad. We reset your home's air quality from the ground up.

Enzymatic Pre-Conditioning

The carpet cleaners don't just spray water; they break the bond. You wouldn't wash your hair without shampoo, and you can't clean a carpet with just water. We only refer pros who utilize Enzymatic Pre-Conditioning. This method involves applying a specialized, high-pH enzyme solution to the traffic lanes. This solution breaks the surface tension between the oil-based soils (from foot traffic/cooking) and the carpet fiber. It is allowed to "dwell" and is agitated deep into the weave, effectively "suspending" the dirt so it is ready to be removed.

Thermal Sanitation (230°F)

The power to dissolve grease and neutralize allergens. Portable rental machines simply can’t maintain heat. We only refer technicians who operate Truck-Mounted Thermal Extraction Units. These industrial systems heat water to 230°F—far hotter than rental machines—delivering extreme thermal energy that accomplishes two critical goals. First, it triggers Emulsification, instantly melting sticky grease and oils that cold water can’t touch. Second, it provides deep Sanitization by neutralizing dust mites, bacteria, and organic allergens on contact—turning your floor into a sterile environment without the need for harsh bleach.

The pH-Neutralizing Rinse

No "crunchy" residue. Just soft, fluffy fibers. Have you ever had carpets cleaned, only for them to feel sticky or get dirty again in a week? That is caused by "Detergent Residue." The independent pros solve this by injecting a Fiber Rinse Agent during the extraction phase. This balances the pH of your carpet, stripping away all chemical traces. The result is a carpet that feels soft to the touch, smells fresh, and stays clean longer because there is no sticky soap left behind to attract new dirt.

Pile Grooming & Accelerated Drying

Setting the "Pile" for a showroom finish. Wet carpet that dries flat looks matted and worn. The pros finish every job by using a professional carpet rake to lift and separate the fibers (removing those old furniture indentations). This process, combined with industrial High-Velocity Air Movers, creates an evaporation tunnel that speeds up drying times. Your home is ready for living in hours, not days.

Nose Blindness" is Real. We Don't Mask Odors; We Destroy Them

Standard steam cleaning often makes pet odors worse by reactivating the urine crystals trapped in your carpet pad. The pros use a Sub-Surface Extraction System to treat the problem at the source.

The "Science of Stink" (and how we fix it)

  • Step 1: UV Detection: We use industrial black lights to identify invisible accident zones that the naked eye misses.

  • Step 2: ​Pet Urine Odor Removal: Urine dries into uric acid crystals that are insoluble in water. Our pros flood the spot with bio-enzymes that "eat" the crystals and bacteria at a molecular level.

  • Step 3: The "Water Claw": The technicians use a specialized heavy-weighted extraction tool that compresses the carpet and pad, pulling the dissolved contaminants up from the subfloor.

  • The "Store-Bought" Warning: Please avoid pouring vinegar or baking soda on pet accidents. Acidic vinegar can "set" the stain dye, making it permanent. Call us first at (805) 380-5586

Acid-free, pH-balanced care for Travertine, Marble, and delicate natural stone surfaces.

Don't "Steam Clean" Your Wool Rugs

Your wall-to-wall carpet is likely synthetic (Nylon or Polyester), which loves heat. But your fine area rugs are likely natural fibers (Wool, Silk, or Viscose), which can shrink, brown, or bleed dyes if treated incorrectly.

Our "WoolSafe" Protocol

  • Fiber Identification: The pros perform a burn test or microscopic analysis to confirm fiber content before we start.

  • Dye Migration Testing: They test a small, hidden area to ensure the colors won't bleed.

  • pH Balancing: Wool fibers are sensitive to high alkalinity. We use a neutral-pH rinse (similar to a gentle conditioner) to protect the natural lanolin in the wool, keeping it soft and vibrant.

  • Low-Moisture Methods: For delicate antique or Viscose rugs, we utilize encapsulation or low-moisture foam to clean without over-wetting the backing.

Low-moisture, pH-balanced methods safely clean delicate wool and silk rugs without color bleeding.

Your Carpet is Your Home's Largest Air Filter

Just like your HVAC filter, your carpet traps airborne pollutants—dust, pollen, skin cells, and wildfire ash—keeping them out of the air you breathe. But once that filter is full, simply walking across the room releases those allergens back into the air. Vacuuming isn't enough. 

We "Empty the Filter" for Better Indoor Air Quality (IAQ)

  • Dust Mite Elimination: The thermal extraction process (230°F) instantly neutralizes dust mites and their waste products, the #1 cause of indoor allergies.

  • Pollen & Ash Removal: The carpet cleaning technicians deep-flush the microscopic particulates trapped at the base of the fibers, significantly reducing respiratory irritants.

  • No Chemical Residue: Detergent residue attracts new dirt and irritates sensitive skin. We use a Fiber-Rinse Neutralizer to ensure your carpet is pH-balanced and residue-free—safe for babies and pets to crawl on.

  • Carpet cleaning is just one part of a healthy home ecosystem. We also offer comprehensive house cleaning to minimize dust before it settles.

Our hot water extraction removes allergens and dust mites, creating a healthier, safer environment for your family.

We Respect Your Home 
(And Your Baseboards)

You know us for our housekeeping, but we bring that same "White Glove" mentality to floor care. When you hire Maid VIP , you aren't just getting a technician; you are getting a vetted professional who treats your home like a museum.  We take every precaution, including Wall Guards and protective furniture blocks, to ensure your home is left spotless.

Why Conejo Valley Homeowners Trust Maid VIP

Maid VIP refers independent service providers. All carpet cleaning services are performed by separate, fully insured, and IICRC-certified business entities.

Dry Soil Removal

Vetted pros start with a thorough industrial vacuuming to remove dry dust, dander, and pollen. Adding water to dry dirt creates "mud," so removing dry soil first is critical for a brighter finish.

Pre-Conditioning & Agitation

The IICRC-certified independent specialists we refer apply a fabric-specific pre-spray (enzyme-based for organics, solvent-based for oils) and gently agitate the fibers with a horsehair brush to loosen embedded grime.

Soil Extraction

Using a truck-mounted system, our vetted pros are able to extract the suspended soil. For delicate fabrics, we use a shearing tool that cleans the fabric surface without forcing water into the foam padding, ensuring rapid drying.

pH Balancing & Grooming

The carpet techs finish with a neutralizing rinse to restore the fabric’s softness and prevent chemical residue. Finally, they groom the fibers (especially for velvet) to set the pile for a uniform appearance.

Close-up of a plastic corner guard protecting a wall baseboard and a blue foam block under a wooden furniture leg during cleaning.

We take every precaution, including wall guards and protective furniture blocks, to ensure your home is left spotless.

A Fresh Start for New Parents (and Old Favorites). Know someone expecting a baby? A clean Nursery Glider and Sanitized Mattress is the most thoughtful gift you can give. 

SHOP GIFT CARDS

Expert Answers on Carpet Care & Restoration

Technical insights on drying times, stain removal, and warranty protection.
Visit our full Frequently Asked Questions hub or read the quick answers below

How long will it take to dry?

Unlike rental machines that leave carpets soggy for days, the High-Velocity Extraction systems used by the pros recover 95% of moisture. With proper airflow (AC or fans), most synthetic carpets are dry to the touch in 4 to 8 hours. Wool rugs may take longer due to fiber density.

Do I need to move my own furniture?

We ask that you clear small items (lamps, plants, breakables) and floor clutter. The independent technicians are usually happy to move standard sofas and tables to clean underneath. For liability reasons, the providers do not move heavy china cabinets, pianos, or oversized entertainment centers.

Is "​Scotchgard™" worth it?

Absolutely. Factory stain protection wears off over time. You can request a fluoro-chemical protector (like Scotchgard™) be applied after cleaning. This restores the carpet's "surface tension," helping liquids bead up instead of soaking in, giving you time to wipe up spills.

Can "Red Stains" be removed?

Synthetic Red Dye #40 (found in Kool-Aid and wine) is an acid dye that bonds to nylon. The pros utilize a specialized Heat Transfer Process using a reducing agent that can often remove these stains. Note: This often requires a separate, advanced treatment from standard cleaning.

Will cleaning void my carpet warranty?

Actually, the opposite is true. Major manufacturers like Shaw and Mohawk require professional Hot Water Extraction every 12 to 18 months to keep their wear-warranties valid. The professionals in our registry adhere to the IICRC S100 Standard, ensuring the correct heat and pH levels are used to protect your warranty.

Does steam cleaning damage the padding?

No. The industrial truck-mounted systems have immense vacuum lift. They flush the fibers but recover 95% of the moisture instantly, meaning the water never soaks into the subfloor or pad.

Do you clean Berber or Loop-Pile carpets differently?

Absolutely. Berber (Loop Pile) carpets are often made of Olefin, which can be easily damaged by high pressure. The experienced technicians we refer know to dial down the PSI (Water Pressure) and use specific "glide" attachments to flush the soil out without distorting the texture of the loops.

Can you remove pet urine odors?

Yes, but it requires more than just a standard clean. Standard steam cleaning can actually make pet odors worse by reactivating dried urine crystals in the pad. For odor removal, the independent pros utilize a Sub-Surface Extraction protocol. This involves saturating the spot with bio-enzymes to digest the bacteria, then using a weighted tool (often called a "Water Claw") to flush the contaminants out of the carpet padding itself. > Note: This is a restorative treatment and is usually priced separately from standard room cleaning.

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