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Worried about trying a new service? Don't be. We take the risk, not you. If you aren't thrilled, we return to re-clean for free. If you still aren't happy, we issue a full refund. We exist to serve you. If it's not right, we fix it. Period.
We don't just ask for your card; we protect it. Your payment info is vaulted via Authorize.net (256-bit SSL)—the industry standard for secure transaction processing—to ensure your data never falls into the wrong hands. You get your own secure Booking Koala account. Log in anytime to view receipts, change your card, reschedule a clean, or tip your team. No phone calls required.
Is your job too complex for a form? Frustrated with "Chatbots"? We get it. We don't use robots or complex phone trees. You will always reach a real member of the Maid VIP team ready to help. Our management team oversees every dispatch, ensuring your specific notes (gate codes, pets, priorities) are communicated clearly to the crew. Need help with Windows or Post-Construction or any other cleaning project? We can build a custom quote for you instantly at (805) 380-5586
Voted NextDoor's 2025 Favorite House Cleaner
You are never charged until the service is complete. When you book today, we place a temporary Authorization Hold (via our secure Authorize.net gateway) 24 hours before your appointment to reserve your slot. The final transaction is only processed after our team finishes the job and you are happy with the results.
Absolutely. We are a fully Licensed, Bonded, and Insured Agency. We carry a $2 Million General Liability Policy to protect your home and possessions. Unlike "under the table" independent cleaners, our Surety Bond specifically protects you against theft or dishonesty, giving you total peace of mind.
No, you can enjoy your day! Most of our clients prefer Keyless Entry (Garage Codes or Smart Locks) or leave a key in a secure Lockbox. If you have a sophisticated alarm system, we can keep your code on file in our encrypted client portal. We are experts in "Turnkey" service—just come home to a sparkling house.
Yes, our independent pros arrive fully equipped with a complete professional arsenal. Our teams arrive with HEPA-Filter Vacuums (capturing 99.9% of dust/allergens), color-coded Microfiber Cloths (to prevent cross-contamination), and premium cleaning agents.
*> Note: If you have specific wood floor products you prefer (like Bona or WOCA), just leave them out and we will happily use them.
We have the strictest vetting standards in the Conejo Valley. Every professional undergoes a rigorous Nationwide Background Check, reference verification, and—most importantly—an In-Person Interview at our Thousand Oaks HQ. We accept less than 1% of applicants in our registry to ensure only the most trustworthy, skilled individuals enter your home.
We stand behind our 200% Satisfaction Guarantee. If you walk in and find anything missed, simply notify us within 24 hours. We will dispatch a team to Re-Clean the area at no extra cost. If you still aren't happy after the fix, we issue a full refund. We don't argue; we make it right.
Maid VIP
844 Masterson Dr.
Thousand Oaks, CA 91360
You are 60 seconds away from a spotless home and a free weekend. Why stop now?
Claim your $25 Community Credit.
Use it today & let us handle the dirty work.
Use Code WELCOME25 at checkout or call/text us at (805) 380-5586 to book over the phone
